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May 2010 Put Your Hands Together
Isn't it exciting when we see something amazing that we've never seen before? That happened to me recently – and I hope the story of what I saw will inspire you as it did me. Not long ago, a newly appointed CEO of a large company contacted me. He wanted me to help him get his organisation on track. His job was full of challenges; previous CEOs had promised so much, but delivered very little. He got up on stage at his company's annual conference and the crowd's slumped body language said it all: Here we go again!
These people were completely disillusioned; they'd been let down and lied to in the past. No wonder the new CEO didn't exactly get an enthusiastic reception! But he kept addressing them and said, 'I can't promise you the world, but I can promise in 12 months that the following five things will be delivered. They'll come to life in this company.' Again, his words were water off a duck's back for his people.
I worked with the new CEO for the 12 months he'd earmarked to deliver on his five promises. And my first task was to present a martial arts demonstration and keynote address at that annual conference. His people had never experienced anything like a blackbelt in excellence display. They got fired up and excited! There was the sense that, Hey, just maybe things will be different this time... You bet they were different. Over the next 12 months, I conducted sessions with the new CEO in every state of Australia. He was able to articulate an exciting vision for the future and he gave great clarity on what everybody's roles needed to be. He told them what he expected of them, but he also told them what they could expect of him. He let it be known they had more than a job. They had a responsibility. The new CEO led by example and everyone was accountable. Everyone – including him, including me. We were all in it together. He encouraged and cheered people along the way. And when we conducted workshops, he focused on people who'd been making positive steps for the company, instead of criticising those who'd been making mistakes, like the old CEOs had done. 
He communicated with his people, religiously, over those 12 months. He painted a picture of how together they were going to bring about results, and being crystal clear about what behaviours were required to reach their goals. He had faith in his people, he constantly encouraged them; there was laughter at our workshops, people were inspired, and they realised how much fun it could be to do things together. People were excited by what the business could and should be like and, if they delivered on what they were accountable for, what it would be like. In 12 months, that new CEO brought about the five things he wanted to see in his company. And I was privileged to be the MC at the company's next annual conference. When I introduced him he came on stage to a standing ovation. It was the first time I had ever seen a CEO welcomed to the stage in that way and the hairs on my skin stood on end. It was an incredible Wow! And he received that amazing response for one simple reason: he had delivered on what he said he would do. It was so remarkable and so powerful. People let themselves down when they talk 'right' but walk 'left'. But this CEO recognised and rewarded his people – and he was rewarded with an overwhelming, spontaneous outpouring of their appreciation.
Does that inspire you? I know it inspires me. People want to be excited, they want to be part of something special, they want to believe that what they are doing is important. Imagine what it would be like this month to receive that kind of ovation from your people, your team, your family ... I can already hear the applause! Go for it! Feedback"Pete, a huge thank you for yesterday's session. I thought it was absolutely incredible. The messages were very powerful but just as importantly they were delivered with tremendous energy and conviction. I have really enjoyed working with you." "I don't think words can explain the effect that Peter had on the delegates and the experience at our national conference. I do honestly believe it was life changing for many of them and they were all very affected by it." Your feedback is never taken for granted and is always greatly appreciated. Thank you so much. Please feel free to email me at comments@blackbeltinexcellence.com.au Thanks for joining me again this month. Keep well. And keep going.
If you'd like to book blackbelt in excellence for your next conference, workshop, seminar or success training, just click here. I'd be happy to talk to you about awe-inspiring ways I can lead you personally and your company forward into the future with confidence, energy and commitment. And remember, I'm always happy to work one-on-one with you too. blackbelt in excellence specialises in:
To your success. Be the best you can be. Best wishes, Peter Thurin 61 407 568 416 www.blackbeltinexcellence.com.au P.S. Don't forget to visit my new blog "be the best you can be" |
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